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Retrospec Bicycles Step-Thru Sid-7 Dutch Style Hybrid Urban Commuter Road Bicycle

3.0 3.0 out of 5 stars 2 ratings
Temporarily out of stock.
We are working hard to be back in stock as soon as possible.
  • Lightweight Hand-Built Step-Thru Steel Frame designed with an Upright position designed for Urban City Commuting, Leisure Riding and Exercise
  • Standard with Kenda Kwest Tires, the perfect hybrid/touring tire designed with smooth rounded tread with large water dispersion grooves
  • Shimano 7-Speed Drivetrain utilized for the modern, urban hybrid rider, with retro appeal and admirable functionality
  • Includes many add-on features such as Rear-Rack, Front and Rear Fenders, Vintage Style Chrome Bullet Headlamp
  • All tools are included to build your own bike
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Top Brand: Retrospec

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Product Description

Retrospect CityBikes are hand built for the commuter lifestyle with a lightweight tig-welded steel frame and an advanced component set that is ideal for riding around town, on the beach boardwalk and for exercise. The steel tubing and frame geometry enable a softer ride.

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Retrospec

Retrospec Bicycles Step-Thru Sid-7 Dutch Style Hybrid Urban Commuter Road Bicycle

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Customer reviews

3 out of 5 stars
3 out of 5
2 global ratings

Top reviews from the United States

nikitabot
2.0 out of 5 stars All right bike, awful customer service
Reviewed in the United States on May 11, 2014
Verified Purchase
So the first shipment of this bike was damaged but Amazon came through and resent another bike which was still slightly dented (the fenders). The packaging is really lacking. There is no protection for any of the parts, just banded together and thrown into a thin cardboard box.

The bike itself is ok for the price, some of the pieces are plastic (the pedals, the headlamp). On top of it, there are no instructions. While putting it together is not that hard to figure out, I wanted to make sure I put everything together correctly. I contacted the manufacturer and got a one sentence email to look on their website, which I had already done! Their website does not have instructions anywhere. I contacted them again and never heard back. Really awful customer service. Be aware that when you are buying this bike you will left to your own devices!
14 people found this helpful
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Ryan
4.0 out of 5 stars Very nice bike with a few issues.
Reviewed in the United States on June 27, 2014
Verified Purchase
My first recommendation is that if you're looking for a bike in this price range, you're probably better off going to a store if possible. I have friends who are pretty great at assembling things, but this bike turned out to be a lot more work to put together than we anticipated. Alternatively, you could just take the whole thing to get it assembled for you at a shop. I probably would have saved a nice chunk of time and effort if I did that... See below.

Bike arrived here quickly in 2 days. Off to a great start. I'm happy already. +1 point in my book. Uh oh. No instructions. A couple of emails later, I get a handy dandy PDF. Fabulous.

Closer inspection leads me to realize the back rack was missing a piece to install it on. I called up Retrospec, and since they're on the west coast, it took like a week to get the missing piece. No big. Later I realize that one of the screws on the bike is stripped so I can only install the rack half properly. Whatever, it's not like I really use it much anyways, and it's still pretty solidly held on just one side. Subtract a point, but such is life.

I'm 5'1 on my tall days, and I handle this bike very well. What really helps is the fact that the frame dips down so low, making it easy to get on and off without feeling like I have to swing my legs over a hurdle to get on. The bike seat can definitely accommodate for someone with shorter legs than me, as well as my taller friends, which is great!

After about a week of riding, I realize that when we installed the pedals, one of them stripped the crank arm... I had a very awkward moment when the pedal fell off as I was trying to ride home. I called up customer service again, and a few photos and five business days later, I had a new crank all together. Awesome, since if I needed to order one, it's $40 on Amazon. +5 for being considerate. With regards to other reviewers' concerns about poor customer service, I must have called someone completely unrelated. All of my interactions with Retrospec ended with me happily wishing them a good evening. Be nice to them, and they'll be nice to you!

This time I go to the local shop and just ask them to replace out the crank for me. I'd say leave it to the pros if you can, it's worth it just to avoid my awkward "wow my pedal fell off yet again and I'm 2 miles from home".

I also bent the chain guard after a mishap in the rain, but a nice bit of plier work should be an easy fix. I just removed it altogether and haven't bothered to put it back on since the functionality of the bike is unaffected. The fenders have done a nice job of protecting me from puddles at the bottom of hills.

So I've had my bike for about 5 months now. I take her out for a 6 mile round trip 5 days a week for commuting in Boston and even with all the kinks in the beginning, I love this bike. People compliment my bike all the time. The green color is very distinct, and the bike just has a classic look overall.

Would I buy it again? I'm a little on the fence. The whole experience of buying a bike online is a little overwhelming to someone who rarely picks up a screwdriver. Now I carry one in my backpack all the time because it's a necessary staple for biking.

I think that the quality of the bike is a little low for the price, but I paid for part of it with Amazon textbook buyback money so it was worth it to me. If you're willing to spend a few more dollars, I cannot tell you how much I recommend just going to an actual bike store and purchasing one of their cheaper options just for the service a good bike shop can provide.
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